❗WARNING: Fake Govee Websites
We have recently seen a number of instances of fraudsters setting up completely fake Govee websites. These fake websites attempt to deceive consumers by deliberately imitating the look and feel of genuine Govee websites, using Govee images and logos that fraudsters have copied without permission. The result can be very convincing. Fraudsters typically attract consumers by offering Govee products at unusually low prices or with substantial discounts, with the aim of obtaining personal information or payment card details.
Purchasing Govee products from unauthorized sellers or unofficial websites may also expose consumers to counterfeit products. Counterfeit Govee products are often cheaply made, potentially dangerous, and do not provide the same quality or experience as genuine Govee products.
To help ensure a safe shopping experience, we recommend purchasing Govee products only through Govee’s official websites or authorized retailers.
How to Spot a Fake Govee Website?
Fake websites are often promoted through sponsored ads on social media. They may attempt to trick you by copying the look and feel of genuine Govee websites, including their wording and images. Stay alert for spelling mistakes, poor-quality images, and suspicious links. And protect yourself from fraud by following these online security tips:
- Check the website's domain name. Fake websites often use Govee names combined with generic terms. For example, they may use domains such as <goveestore.it.com>, <goveesell.online><govees.de.com>, <govee-aus.com>, or <goveelightsus.com>.
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Check the product prices. If a price seems "too good to be true," it should be treated as a warning sign. Websites offering Govee products at unusually low or heavily discounted prices may be fraudulent.
Where to Buy Genuine Govee Products?
You can buy Govee genuine products directly from the Govee Official Store, the Amazon Store, Govee App or authorized retailers such as Best Buy, The Home Depot, Target, and Walmart. Below is a list of Govee's official websites and authorized retailers.
1. Govee Official Store
For a safe and convenient shopping experience, we recommend ordering directly from Govee official online store to access manufacturer-direct deals, new product releases, and exclusive bundle discounts. You can also enjoy:
- ✔️Fast & Free shipping
- ✔️30-Day Money-Back Guarantee
- ✔️Lifetime Customer Support
- ✔️Member Rewards with exclusive perks
- ✔️Flexible Payment Options, including installments
| Official Store |
Govee (Smart lights) |
GoveeLife (Smart Appliances) |
| United States | https://us.govee.com/ | https://us.goveelife.com/ |
| Canada | https://ca.govee.com/ | https://ca.goveelife.com/ |
| Europe | https://eu.govee.com/ | https://eu.goveelife.com/ |
| United Kingdom | https://uk.govee.com/ | https://uk.goveelife.com/ |
2. Govee Amazon Store
|
Govee (Smart lights) |
GoveeLife (Smart Appliances) |
|
Other Regions: Govee’s official Amazon stores are available in Canada (CA), Mexico (MX), Germany (DE), the UK (UK), France (FR), Italy (IT), and Spain (ES). |
Other Regions: GoveeLife’s official Amazon stores are available in Amazon Canada (CA), Germany (DE), the UK, France (FR), Italy (IT), Spain (ES) and Japan (JP) |
3. Govee Authorized Retailers
| Regions | Authorized Retailers |
| US | Walmart, Walmart Marketplace, BestBuy, BestBuy Marketplace, Lowes, Target, Sam's Club, Costco, THD, Meijer Kohl's, Nexcom, AAFES, Staples, D&H, Menards |
| CA |
Costco, THD, Synnex, D&H |
| Other |
View All: https://us.govee.com/pages/where-to-buy |
4. Govee App Mall
You can shop Govee products directly in the Govee Home app and enjoy a 10% discount and member benefits. Download the app for a convenient shopping experience.
Tips:
To ensure you receive genuine Govee products and enjoy a safe shopping experience, we recommend purchasing from Govee’s official websites, Govee App or authorized retailers.
If you are in any doubt about whether a website is genuinely offering Govee products, then you can contact Govee’s customer care team for help and support. Contact details can be found on our Contact Us page.
How to Spot a Fake Govee Email
Fraudsters may attempt to deceive you by sending spoofed emails designed to trick you into sharing your personal or payment information. This type of fraud is known as phishing. These emails may use the Govee logo and official images of Govee products to appear legitimate. Stay alert to phishing attempts by following these online security tips:
1. Check the sender's email address. Make sure the email comes from a Govee official email domain. Be alert for subtle misspellings or variations in the domain name.
Govee's official email addresses include:
- Promotional Emails: <newsletter@govee.com>
- Customer Service: <support@govee.com>
- Review Request Email: <noreply-govee@bazaarvoice-cgc.com>
- Wholesale and Distributors: <distribution@govee.com>
- Legal Affairs: <legal@govee.com>
- Notification: <notification@govee.com>
2. If you suspect an email is spoofed, do not click any links or open any attachments.
3. Never share your personal information, payment card details, or one-time password (OTP) with anyone.
Reporting Suspicious Websites, Counterfeit Products, or Emails
If you suspect that you have identified a fake website, please report it to us at support@govee.com.
Govee does not provide service or support for counterfeit products. We are also unable to offer refunds for counterfeit products purchased from unauthorized sellers.
For further support or advice, please contact the Govee customer care team.
