Product is and customer service is also excellent
LOVE these lights! Support staff was so easy to connect to and FAST when I needed a replacement. Can’t wait to get more Govee lights for the next rest of the house!
1) I have 7 flood lights from prior purchases where the main power cable and associated electronics in it have failed. I have asked support if I can purchase another main power cord or even better just and extension connector so I can add those lights onto the new flood strand. I was told that an extension adapter to add more lights to an existing strand is not a product you make. I'm not sure why you wouldn't make it as I can't imagine I'm the only one in the World that would like to add more of your lights to a strand I've already run. Secondly I never got an answer as to whether I can buy a new power/control cord so that I could put this spare Govee flood lights to work.. Clearly you make this part as it ships with ever new product you sell. Spare parts please.
2) The app is really complicated. I simply gave up on trying to figure out how to use themes for my two Govee products and I manually programmed every light to do what I wanted. I know the system can do more than this but the learning curve is just too steep. I would love a desktop tool that could show me all my Goee products and let me design what I want on a large screen. Alternatively on the app, I'd love to be able to type in "alternate purple, blue, green .across all lights in my system. Every 3 seconds shift them all to the left." Then I'd like to be able to name that pattern and load it anytime I want that to happen.
Super bright and easy to connect.
Govee RGBICWW LED Smart Flood Lights